The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem management and investigative skills, as well as excellent communication skills.
Responsible for the timely completion of multiple technical project and support request from clients and internal, in accordance with specifications and budgeted scope.
Assists in the implementation of FINASTRA software solutions. The Project Manager is a member of the project team and reports to the Head of the Project Management team.
Efficiently and accurately execute deployment and configuration activities for continued customer satisfaction and retention.
Interact with stakeholders (customers, suppliers, management, project team members, portfolio staff and other stakeholders).
Enforce corporate project standards and methodologies to minimize risks, and regularly report on project progress, risks and mitigations.
Lead the technical investigation of reported project issues, providing appropriate resolution where possible and/or detailed analysis to the dependent teams and clients
Address issues and provide knowledge of integration between project and support teams.
Handover to the support team once the system is up and running and in a stable state.
Problem solving of technical issues during the project.
Record and resolve internal defects and product related issues with the product teams.
Maintaining up-to-date documentation of procedures and system configuration.
Reviewing existing onboarding procedures for customers and improving them as necessary to ensure effective service delivery.
Support product managers and sales teams when additional expertise is required
Identify client and market opportunities with colleagues and drive realization
Essential Skills:
Excellent interpersonal and communication skills
Analytical and organizational skills, high level of self-motivation and quick thinking.
Ability to work under pressure in a fast-paced environment with tight deadlines
Problem solving skills and strong technical background
Encourage cross-team collaboration
Practical and self-started approach to drive (new) ideas further
Required Technical Expertise:
Experience in Financial services (payments / AML / trading / network management), banks, fintech, SWIFT, ISO 20022 standards
Working knowledge of Red Hat Linux and scripting
Working knowledge of JBoss and Tomcat
Working knowledge of databases such as Oracle, Ingres and knowledge in writing SQL queries for Oracle and/or Ingres
Working knowledge of (S)FTP / (WebSphere) MQ integration / OpenAPI
Required Experience:
Bachelor\\\'s degree - Economics/Finance or equivalent experience.
More than 10 years of experience in finance-related project teams, preferably with banks or financial institutions
Dedicated, client-focused professional who can successfully plan and manage assigned projects
Ability to liaise directly with clients and manage projects independently
Proven ability to manage multiple projects and client requests simultaneously
Ability to build strong working relationships with project members and international colleagues
Ability to work effectively, manage scope and meet deadlines
What will work well with our team?
Positive, focused and pragmatic way of working
Contribution to an environment that combines fun and professionalism
Good communication skills (fluent in German and English; good knowledge of French an advantage)
Passion for driving software to the next level and innovative ideas to the market
Passion for working with high quality software and bringing innovative ideas to market quickly
Understanding of AML and SaaS environment/software products
Located in Switzerland
What we offer:A challenging and interesting role in an international, matrix-structured, and dynamic corporate environment. This is your chance to join an innovative team in a global environment with development potential. You will find a friendly atmosphere with an entrepreneurial mentality. We offer you a permanent position with competitive conditions.If you think you are the right person to take this opportunity and are passionate about developing forward-thinking solutions that meet customer needs, we look forward to receiving your application.\\n \\n \\n \\n \\n \\n