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The supplier relationship manager (SRM) for cell therapy intermediate product is accountable for overall relationship management and operational oversight of one or more contract development and manufacturing organizations (CDMOs) used in the manufacture of cell therapy products. A primary focus is leadership of virtual plant teams (VPTs) and other virtual matrix teams that interface closely with the BMS external manufacturing network and internal stakeholders, to ensure flawless execution of the BMS vision. The SRM acts as a manufacturing site lead and is accountable for the performance of the virtual matrix team and CDMO(s) under her / his responsibility.
For cell therapy intermediate product manufacturing, the scope of the SRM\\xe2\\x80\\x99s responsibility encompasses the following additional elements:
Coordination of production activities with Patient Operations and Supply Chain upstream (apheresis) and downstream (final drug product manufacturing sites)
Budget and contractual responsibility, in collaboration with Sourcing and Procurement
Business continuity plan and actions
Third party risk management
Alignment and anticipation of production capacity in relation with short-, mid- and long-term forecasts
Reduction of turnaround time
Optimization and automation of business processes to efficiently manage very high production volumes, in connection with BMS\\xe2\\x80\\x99s internal systems (ERP, Continuous Process Verification / Validation etc.)
Representation of VPT and CDMO at forums in place for multiple internal and external sites manufacturing similar products to coordinate product and process lifecycle management / change control, to exchange best practices and to identify and share common risks and related actions etc.
Coordination of critical materials demand with other similar internal and external sites, as well as with Supply Chain and Sourcing / Procurement
Duties/Responsibilities
Leader of a cross-functional virtual plant team in a matrix structure
Promotes team development, foster teamwork and build relationships within the Virtual Plant Team.
Leads virtual plant and other matrix teams where cross-functional team members are accountable for prioritization and execution of external manufacturing strategies.
Develops and maintains stakeholder relationships within ExM as well as within the wider Global Product Supply (GPS)/BMS network, to improve organizational efficiency.
Partners closely with External Manufacturing Quality, Cell Therapy Development, Strategic Sourcing & Procurement, & Global Manufacturing Science & Technology to implement sustainable continuous improvement plans and manufacturing strategies.
Partners closely with Patient Operations and Supply Chain, both upstream (apheresis) and downstream (drug product manufacturing sites) to ensure seamless apheresis receipt, product manufacturing and delivery within tight turnaround times.
Focuses the teams and CDMO on right-first time and on turnaround time improvement.
Connects and aligns with scheduling, planning and network strategy teams to anticipate capacity needs; works and aligns with internal stakeholders and with CMO to adapt production capacity to short-, mid- and long-term forecasts, balancing risk, flexibility, and costs.
Responsible for the transfer and launch of new products.
Ability to lead External Manufacturing (ExM)-wide initiatives.
Drives performance within the assigned CMOs to mitigate risks and drive continuous improvement to optimizing value.
Manage and maintain positive relations with CMOs through structured supplier relationship models.
Develop and execute operational Budgets for the assigned CMOs and ensure alignment with External Manufacturing\\xe2\\x80\\x99s goals and objectives.
Ensure the successful resolution of all issues that may impact timely supply of product and/or contractual obligations.
Effective management of all operational activities to deliver supply from the CMOs.
Acts as Contract Monitor for the assigned business.
Proactively identify supply risks and implement strategies to avoid or minimize their impact.
Accountable for the performance of the assigned CMOs. Responsible for reviewing and communicating CMO performance metrics and the development of the improvement plans as warranted.
Lead governance, and Operational Review Meetings (ORMs) and/or Joint Steering Committees (JSCs)
Accountable for CMOs Business Continuity Risk Assessment
Ensures Projects executed at the assigned CMOs are delivered in line with BMS requirements.
Collaborate with Finance for product cost standards, variances
Required Skills and Qualifications
BS/MS/PhD in engineering, chemistry, pharmacy or related pharmaceutical sciences.
MBA and/or Project Management Certifications are a plus.
7 or more years of experience in the pharmaceutical industry. Experience in manufacturing operations, quality, external-facing roles, matrix leadership and cell therapy preferred.
Business Unit Lead, Cell Processing / DP External Manufacturing
Consistently demonstrates BMS leadership expectations and Values.
High level knowledge of suppliers, industry trends and emerging players in global pharmaceutical CDMOs and cGMP manufacturing operations and associated regulatory requirements.
Proven ability to manage and influence a diverse stakeholder group including senior leaders within BMS, and to negotiate with senior external stakeholders at CDMOs effectively and independently.
Demonstrated portfolio management competency.
Ability to comprehend complex and demanding supply chain environments, including high production volumes, strong focus on patient and timelines etc.
Demonstrated ability to lead people and cross-functional multi-location teams in a matrix, complex and dynamic environment.
Ability to delegate complete workstreams yet coordinate their work to achieve technology transfer and clinical product supply objectives.
Ability to establish strong relationships and achieve success through collaboration.
Demonstrated strong negotiation and persuasion skills, dealing with conflict and ambiguity, and presenting to and managing senior stakeholders.
Expertise of sourcing methodology and vendor selection.
Demonstrated success negotiating complex supply and toll manufacturing agreements with CDMOs.
Business and financial savviness
Experience of a culturally diverse workplace through international projects or global teams, and to deal with international customers and supply chain.
Ability to travel, potentially frequently (up to 25%), to the CDMOs under responsibility and to other BMS sites.
If you come across a role that intrigues you but doesn\\xe2\\x80\\x99t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as \\xe2\\x80\\x9cTransforming patients\\xe2\\x80\\x99 lives through science\\xe2\\x84\\xa2 \\xe2\\x80\\x9d, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.\\n \\n \\n \\n \\n \\n