Receiving and answering reservation inquiries for both Hotels Walther and Hotel Steinbock Pontresina.
Responsible for organizing, managing and filing reservation correspondence.
Ensuring optimal cooperation and communication with all other departments
Collaboration and implementation of dynamic pricing, packages and offer pricing
Ensuring and guaranteeing a controlled and correct procedure in the entire rooms area of the hotel
Processing, implementation and all orders, inquiries and offers in connection with Relais & Chateaux
Support at the reception desk at check in and check out times as well as relief
Room for creative ideas
Flat hierarchies and decision-making channels
Working in one of the most beautiful vacation regions in Switzerland.
Security and reliability, as well as fair and sustainable employment conditions.
Description du profil:
A natural charisma, a high sense of responsibility
Hospitality and team oriented
Attention to detail and a passion for quality and cleanliness
Able to work under pressure, with a good grasp
Completed professional training in the hotel industry or at least 2 years of professional experience
Good knowledge of German and English.
L\\\'entreprise:
\"Relaxed modern lifestyle in a family Grand Hotel. Unique since 1907.\"
We stand for family values, security and reliability in a fast-paced, globalized world in our dealings with guests, employees and partners. Our hotel world is generous, lively, interesting and open to all generations and lifestyles. We emphasize the grandeur of the Grand Hotel with selected materials as well as local craftsmanship, thus creating a cosmopolitan atmosphere in an alpine setting. Friendly and service-minded staff, an exciting offer and attention to detail are important to us.\\n \\n \\n \\n \\n \\n