\\nAbout Us

#EVERY MOMENT MATTERS @ https://careers.radissonhotels.com

Job Description

Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Operations Managers are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Operations Manager, you will join a team of Food & Beverage, Kitchen, Front Office and Housekeeping departments that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Operations Manager:

-Ensures the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels
-Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
-Implements strategies where key hotel metrics are identified, communicated and delivered
-Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Operations Manager:
-Proven experience in hotel operations with strong problem-solving capabilities
-Excellent leadership skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms

- German knowledge is a must
-Strong communication skills

#EVERY MOMENT MATTERS @ https://careers.radissonhotels.com

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world\\\'s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Required Skills and Experiences

Fast-Paced Experience

Radisson Blu Hotel, Zurich Airport

Nur wenige Schritte von den Terminals entfernt liegt das Radisson Blu Hotel, Zurich Airport und bietet die ideale Lage f\\xc3\\xbcr Gesch\\xc3\\xa4fts- und Freizeitreisende. Dank direktem Zugang zum Flughafen k\\xc3\\xb6nnen die Terminals wie auch der Bahnhof schnell und praktisch zu Fuss erreicht werden. Auch das Stadtzentrum Z\\xc3\\xbcrich ist nur 10 Minuten entfernt.

Alle 330 Zimmer und Suiten wurden stilvoll durch den Architekten Matteo Thun und Designers Guild in vier verschiedenen Designs eingerichtet. Neben dem avantgardistischen Design bietet das Hotel auch nicht allt\\xc3\\xa4glich Gastronomie-Konzepte. Das Filini Restaurant serviert modern interpretierte italienische K\\xc3\\xbcche und im angels\\\' wine tower grill k\\xc3\\xb6nnen Premium-Fleisch- und Fischgerichte in alpinem Chic genossen werden.

Die G\\xc3\\xa4ste des Radisson Blu Hotel, Zurich Airport haben zwei Optionen f\\xc3\\xbcr Fitness und Erholung. Klein aber fein ist das hoteleigene PACE Fitness Center, das Airport Fitness & Wellness bietet eine breite Auswahlm\\xc3\\xb6glichkeit an Ger\\xc3\\xa4ten und Erholungsangeboten. F\\xc3\\xbcr Meetings und Konferenzen f\\xc3\\xbcr 2 bis 600 Teilnehmer stehen insgesamt 52 einzigartige Board- und Meetingr\\xc3\\xa4ume auf drei Etagen zur Verf\\xc3\\xbcgung.\\n \\n \\n \\n \\n \\n

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