We\\\'re looking for an experienced E-commerce Manager to lead and improve our online retail sales and operations at our headquarters in Rolle, Switzerland. Our group manages top snowboarding brands like Nidecker, Jones, YES., Now & Flow. \\n \\n The right candidate understands e-commerce strategies, digital marketing, and customer behavior online. You\\\'ll help grow our e-commerce presence and contribute to our overall success. \\n \\n Tasks \\n \\n \\nE-commerce Management:\\n \\n
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Connect E-commerce team with other units (Customer Services, Logistics, IT, Marketing) for solutions that boost website performance and meet goals.\\n
Use analytics tools to track sales, website traffic, and more.\\n
Manage product listings, pricing, and inventory for optimal sales.\\n
Oversee day-to-day e-commerce operations for a smooth customer experience.\\n
\\nE-commerce & Digital Strategy:\\n \\n
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Work with Brands and a Web Agency for digital marketing campaigns across social media, email, SEM, SEO, and affiliates.\\n
Improve website\\\'s user interface and experience.\\n
Manage promotions, coupons, and Pro Program tasks.\\n
Spot new growth opportunities in e-commerce.\\n
\\nInventory Management and Purchasing:\\n \\n
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Manage inventory levels and forecasts with the procurement team.\\n
\\nCustomer Experience:\\n \\n
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Enhance customer retention and satisfaction.\\n
Collaborate with e-Commerce customer service team (2-3 people) to solve order issues.\\n
Requirements \\n \\n \\n
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Bachelor\\xe2\\x80\\x99s degree in business, Marketing, E-commerce, Supply Chain Management, or related field.\\n
3+ years in E-commerce management, Sports Online Retail experience is a plus.\\n
Familiarity with e-commerce platforms, digital marketing, SEO, SEM, inventory management, and analytics tools.\\n
Proficient in data analysis, detail-oriented.\\n
ERP platform experience (preferably NetSuite by Oracle).\\n