FAIR VC is all about founder-led venture capital. We are a dynamic early-stage fund and company builder dedicated to supporting ambitious founders. We\\\'re on a mission to deliver fair, flexible funding and unmatched mentorship and resources. Our aim? To turn groundbreaking ideas into prosperous businesses. Our mantra? From founders, for founders.
About the venture
We support an experienced founder building a revolutionary preventive healthcare venture in Zurich. The core mission centers on introducing a new age of health management through state-of-the-art full-body MRI scans and AI-driven analysis. The essence is a consumer-centric journey, precise early disease detection, and personalized post-scan care through unique medical concierge service. By collaborating closely with medical experts, we\\\'re dedicated to democratizing accurate preventive care and empowering individuals to take charge of their well-being.
Your opportunity
We\\\'re excited to invite you to be a key player in launching a new venture. As Chief Operating Officer, you will be crucial in orchestrating the operational framework necessary to establish Europe\\\'s foremost provider of preventive MRI scans. In this role, you will spearhead the establishment of MRI clinics, implement seamless in-store processes, and ensure unmatched customer satisfaction.
Join us in shaping the future of healthcare!
Tasks
Operational Mastery: Drive everything ops, from planning and opening our MRI clinics to ensuring their daily excellence, all aligned with the larger vision
Customer Centricity: Craft and refine in-store experiences that genuinely embody exceptional customer satisfaction
Stakeholder Synergy: Navigate the intricate landscape of regulations and partnerships, nurturing connections that form the foundation of operational teamwork
Strategic Synchrony: Collaborate closely with the rest of the founding team to shape the overall strategy and own the operational strategy in line with our broader mission, driving holistic growth
Motivational Driver: Propel cross-functional teams while also co-driving team expansion and MRI clinic staff recruitment
Requirements
Proven track record in launching and scaling Startups, successful exit preferred
5+ years of practical experience in an operational leadership role (COO or VP of Operations). Operational profiles with expertise in other high-paced industries (e.g., management consulting) will also be considered
2+ years track record of effectively managing teams with >10 members
Expertise in customer service and customer success
Proficiency in global business expansion, including overseeing teams across diverse geographical locations, is a plus
Fluent in German; Swiss-German is a plus
In-person presence in Zurich is expected
Embark on your journey with us
Aligned with our accomplished Co-Founder/CEO and secured seed funding, you\\\'ll contribute to a well-prepared venture. In addition, you\\\'ll be part of a thriving ecosystem that spans medical retail, marketplace, and SaaS ventures. This distinctive setting grants you access to a network of leading MRI experts, the experience of serial entrepreneurs, and invaluable mentorship\\xe2\\x80\\x94 all while we collaboratively develop this venture.
Adding to the equation, we offer an equity component that rewards commitment and dedication. And, based in Zurich, you\\\'ll find yourself at the heart of a vibrant innovation hub, perfectly positioned to thrive in healthcare and technology.