\\n At EY, you\\\'ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we\\\'re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
Our Account Management Center of Excellence (CoE) is embedded in the Core Business Services (CBS) team - we are experts in Business Process Management, Customer Relationship Management and specific business areas who can draw on numerous best practices and tools in their work. We are a standalone unit responsible for supporting the business and seeing even the most complex projects through to successful completion.
We bridge EY\\\'s overarching strategy and day-to-day operations, document lessons learned and best practices, and facilitate the reuse and adaptation of proven solutions to our various stakeholders.
If you\\\'re looking to develop your individual skills whilst working in interdisciplinary and multicultural teams, come and join us!
Your key responsibilities
Drive account management for various accounts through sales and program management, account communications and administration under leadership of the Account Management Leader and in close collaboration with the Global Client Service Partner (GCSP)
Work with the CoE, GCSP and global account team to achieve the goals for global revenue, margin and sales/pipeline
Ensure that all locations and Service Lines of the firm are actively engaged and that we deliver Exceptional Client Service in all internal and external encounters
Support account strategy working with account leadership and drive global execution of account plan
Understand both the client\\\'s business agenda and EY services to enable leveraging the global EY network to connect our clients to the right people
Act as a project manager for specific account activity
Manage the account pipeline process and drive discipline across global team
Serve as subject matter expert for all information related to the account
Influence without direct authority, frequently providing coaching and input to a high level of firm leadership
Act as a peer or mentor to new Account Coordinators
Skills and attributes for success
A bachelor\\\'s or post-graduate degree (emphasis in Marketing or Business preferred) or equivalent relevant experience
3-5 years of account management or similar relevant experience, ideally gained within a global multinational company in Switzerland
Very proactive nature, detail-oriented with demonstrated account and project management skills/tools, ability to meet tight deadlines and coordinate multiple projects at one time
Must have excellent proficiency in German and English writing, speaking, and presenting skills.
Strategic thinking and excellent Excel and data analytical skills as well as computer skills (including Microsoft suite and Internet-based research)
Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization
Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail
Strong business/commercial acumen and an understanding of the life sciences sector
Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously
Proactive self-starter with a committed team-oriented attitude
Flexible and resilient to changing priorities
What we offer
EY Switzerland offers you to work in a diverse and inclusive environment with around 3,000 employees from 64 different countries. You will collaborate with the best, learn from the best and continually grow, as we invest a significant portion of our annual turnover in the personal development and training of our .
Click to find out more about our benefits and corporate social responsibility.
Have we sparked your interest? We look forward to receiving your complete application with CV, cover letter, certificates, and transcript of grades.
For more information, please contact our recruitment team ( / +41 58 286 33 66).
The exceptional EY experience. It\\\'s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
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