\\n EPFL, the Swiss Federal Institute of Technology in Lausanne, is one of the most dynamic university campuses in Europe and ranks among the top 20 universities worldwide. The EPFL employs more than 6,500 people supporting the three main missions of the institutions: education, research and innovation. The EPFL campus offers an exceptional working environment at the heart of a community of more than 17,000 people, including over 12,500 students and 4,000 researchers from more than 120 different countries.
IT Team Leader
Your mission : The Institute of Physics (IPHYS), 500+ employees, from the School of Basics Science at EPFL is looking for an IT Team Leader. The successful candidate will report to the Institute Director and lead the IPHYS IT Platform to efficience and high quality service, embracing evolution and changes to ensure the best service to research laboratories.
Main duties and responsibilities include :
Manage the team of IT staff
Organise, supervise and coordinate the IT services provided to IPHYS, manage budget
Ensure priorities are met when processing IT requests (via Ticketing)
Continuously improve the service-related processes and the partnership with research laboratories and administrative units
Participate and deliver on a daily basis in 2nd and 3rd level support, handling escalations and complex requests
Ensure a close collaboration with IT services of other Schools
Your profile :
Advanced degree in IT or computer science
Extensive experience in managing IT hardware/software services and IT security
Knowledge and experience in LINUX
Any other ITIL or IT management related certification is an asset
Experience in team leadership, budget management and change management
Ability to quickly learn and ensure beeing up to date with new technologies
Efficient, self driven, autonomous, self-organized and comfortable in a fast paced and evolving environment
Excellent communication skills with an ability to work with a wide range of people
Capability to work in English and French, both written and spoken
We offer :
Stimulating, dynamic, and multicultural academic environment
Openness to new ideas, creativity, and fast evolving technologies
Start date : Latest 01.01.2024
Term of employment : Unlimited (CDI)
Work rate : 100%
Remark : Only candidates who applied through EPFL website or our partner Jobup\\\'s website will be considered. Files sent by agencies without a mandate will not be taken into account.