It Support Specialist 80 100% (f/m/d)
Zürich, Switzerland
Job Description
\\n \\n LGT is the world\\xe2\\x80\\x99s largest family-owned and managed Private Banking and Asset Management Group. For more than 100 years it has been fully owned and managed by the Princely House of Liechtenstein, which is also one of our biggest clients.
With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees - this was also confirmed last year by the independent institute \"Great Place To Work\", which awarded LGT Bank Switzerland the title of one of the best employers in Switzerland.Job DescriptionBecome part of our dynamic and committed team at the LGT IT Service Desk! Together with experienced colleagues, you will ensure smooth 1st and 2nd level support for LGT Bank Switzerland. In our multilingual working environment you will be responsible for the following tasks:
With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees - this was also confirmed last year by the independent institute \"Great Place To Work\", which awarded LGT Bank Switzerland the title of one of the best employers in Switzerland.Job DescriptionBecome part of our dynamic and committed team at the LGT IT Service Desk! Together with experienced colleagues, you will ensure smooth 1st and 2nd level support for LGT Bank Switzerland. In our multilingual working environment you will be responsible for the following tasks:
- You will support our internal clients by telephone, remotely or directly on site.
- You will receive user queries, analyze problems and find suitable solutions independently or in collaboration with internal departments.
- Solutions independently or in collaboration with internal departments.
- You will maintain our knowledge database and create training documents in order to continuously improve our support offering.
- You are willing to travel within Switzerland and support our locations as required.
- Completed education as a computer scientist EFZ or comparable qualification with demonstrable further training in the IT sector
- Strong IT affinity and a keen awareness of service and quality
- Sound knowledge of hardware and Microsoft 365 (Windows 10/11, MS Office applications, MS Teams, etc.)
- Experience in mobile communication, especially with iOS devices
- Very good written and spoken German and a good command of English; knowledge of other languages (preferably French or Italian) is an advantage
- Enjoy helping others, coupled with an open and friendly personality
- Flexibility, versatility and a desire to constantly broaden your horizons
- Willingness to work flexible hours
- Category B driving license
\\n\\n \\n LGT Bank\\n \\n\\n
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Job Detail
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Job IdJD1640664
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationZürich, Switzerland
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EducationNot mentioned