\\n The Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city\\\'s leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.
As an IT Assistant, you will be responsible for the following duties:
Assisting and supporting the IT Manager, colleagues and hotel guests in the use of the IT infrastructure, IT needs and requests
Handling the full Range of Network support and administration services including Windows 2012-2016 Server, Hyper-V, VMWare, Windows 10, Cisco, LAN/WAN infrastructure, Office365, SharePoint, OneDrive, Teams
IT Security: Participating in implementing MOHG Security policy, network security
Telephone systems Support: Basic PABX Support (troubleshooting, replace phones, call Flow Administration, reporting)
Managing the maintenance of the hotel\\\'s computer and telephone system
Installing workstations and other equipment as required
IT Support for Meeting Rooms / Events
As an IT Assistant, we expect from you:
A Degree in Information technology, Computer Science, etc.
At least 1 year working experience in IT support, ideally in upscale hospitality
Excellent Microsoft Advanced Knowledge in Microsoft OS (W10, MS Server)
Good Knowledge in Computer / network hardware and software maintenance
Knowledge in iOS and MAC OS, ideally as well in MCSA (Microsoft Certification) CCNA (Cisco Certified Network Associate)
Knowledge about latest IT Technologies (Mobile Devices, A/V, etc.)
Professional and appropriate business appearance and presentation
Excellent organizational, administrative and interpersonal skills
Innovative, Rigorous, able to work on different projects and with a team
Capability to resolve complex problems
Clear written and verbal communication skills in English and German
We offer our IT Assistant world class benefits, including but not limited to:
Discounts on hotel stays and dining across the group
Colleague recognition and reward programmes
An exciting range of learning and development programmes
Opportunities for promotion and transfers worldwide
Colleague Social events and Wellness programmes
Do you want to be part of this unique new opening?
We look forward to receiving your application!\\n \\n \\n \\n \\n \\n