The Global Supply Chain Operations Organization seamlessly connects markets to the global manufacturing network by centrally managing supply, inventory and replenishment planning for Roche pharma products. We orchestrate the value streams between sites and affiliates by balancing the demand and supply equations across markets, products, manufacturing assets and inventory points. We ensure the right first-time order fulfillment and delivery of products everywhere and anytime in the global network.
The Customer Supply Manager owns the packaging and replenishment plan and is accountable for order fulfillment. The Customer Supply Manager incorporates and translates customer demand insights and market dynamics to execute central inventory management across different network nodes and creates a feasible packaging plan, in order to ensure on-time in-full order fulfillment of market needs. Moreover, the Customer Supply Manager leads cross-functional business review meetings with senior stakeholders to review performance, analyze root causes and define improvements to ensure a reliable supply, where performance targets and customer requirements are met or exceeded.
We are an agile organization with distributed authority and a purpose-driven culture that is built on trust and collaboration, where people are inspired to co-create solutions and develop the capabilities required to deliver our mission.
Your Impact
Your general accountability is defined by the Roche corporate directives, guidelines and operating principles, as well as by the company\\\'s core values and behaviours. In this particular role you will be accountable to:
Delivering an executable supply plan for packaging and scheduling for the assigned asset(s)/CMO(s) and/or product(s)
Performing reliable inventory management and replenishment planning to effectively meet demand and avoid obsolescence
Driving end-to-end trade-off analysis and decisions to allocate resources to the right priorities accounting for potential demand changes and supply constraints
Determining the appropriate segmentation strategy, replenishment model and planning parameters to meet market needs and improve operational productivity
Overseeing the complete order fulfillment lifecycle to ensure efficient, timely and complete delivery of products
Acting as an expert or senior advisor for supply planning and operations to manage and lead cross-functional improvement initiatives, governance bodies and projects
Who You Are
We have high expectations around end-to-end thinking and cross-functional collaboration in a global network by taking ownership and delegating decisions to the appropriate level. We value an entrepreneurial mindset with the ability to constantly change or adapt in a dynamic environment. We expect you to focus on the most impactful and value-adding work by prioritizing your efforts with a clear focus on creating value for the patient. You will be willing to explore new opportunities, be comfortable with ambiguity and take smart risks while complying with the latest regulations.
For this position, we are looking for You with
Professional experience in supply chain
BS degree in relevant field and/or APICS certification (or equivalent)
Strategy, finance and business acumen training (strong plus)
Experience with ERP (SD/MM) and supply chain planning systems
Excellent verbal and written communication skills in English
While You are ideally someone who
Links their responsibilities with the mission of the whole organization
Open to changing circumstances
Focuses on activities that provide the most value
Is goal-directed, persistent; driven to achieve key results
Self-accountable for meeting commitments
Recognizes the contributions of teammates and peers
Addresses and resolves conflict by creating an atmosphere of openness and trust
Establishes strong collaborative relationships
Inspires others to do their best work by offering support and encouragement
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\\xe2\\x80\\x99ve become one of the world\\xe2\\x80\\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Basel is the headquarters of the Roche Group and one of its most important centres of pharmaceutical research. Over 10,700 employees from over 100 countries come together at our Basel/Kaiseraugst site, which is one of Roche`s largest sites. .
Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees also benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.
We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.
Roche is an Equal Opportunity Employer.\\n \\n \\n \\n \\n \\n