\\n Business Divisions

Global Wealth Management

Your role

Are you customer-focused person with a good record of resolving inquiries? Do you like helping clients in solving their transactional inquiries related to their custody relationship with UBS Switzerland AG?

We are looking for a Client Service Specialist to:

• ensure smooth communication in our day-to-day queries with clients and stakeholders
• provide and create ideas for new digitalization project, increasing automation within the section
• challenge and adapt processes to optimize quality and duration of response time
• single point of contact for client and stakeholder regarding operational topics related to custody services
• comply with all regulatory, policy and quality standards, contributing to an effective risk culture

Function Category

Business management, administration and support, Operations

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it\\\'s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we\\\'re more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions, AG UBS Recruiting

Your team

You will be working in a mid-size team with motivated colleagues with different background and cultures in Zurich. We work closely with front and back offices colleagues, external vendors and IT in order to best serve the client. answering their queries. Our key objective is to deliver excellent client services and experience, while continuously challenging our processes, efficiency and behavior

Diversity helps us grow, together. That\\\'s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

• relevant commercial education (apprenticeship or higher education)
• persistent in finding the right solution for the client
• passionate in dealing with clients and understanding of securities and global custody products
• focused on timely and accurate answer to clients inquiries
• MS Excel/Power Point/ Word/ Outlook knowledge
• technical skills driving innovation and digitalization
• fluent in English, German conversational. French and Italian is a plus

About us

UBS is the world\\\'s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

How we hire

This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html\\n \\n \\n \\n \\n \\n

\\n\\n UBS\\n \\n\\n

\\n