& Other Stories is a fashion brand offering customers a wide range of shoes, bags, accessories, jewellery, beauty products and ready-to-wear to create their personal style, or story. Our creative ateliers in Paris, Los Angeles and Stockholm design diversified fashion collections with great attention to detail and quality at an affordable price.
& Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.
We offer a work environment where culture and values play a big part in everything we do. We have a flexible attitude and value an entrepreneurial spirit. We want every employee to take ownership of the brand\\xe2\\x80\\x99s success and believe that a fun working place generates great results.
Job Description
At & Other Stories we emphasis the customer contact and in offering a personal and highly qualitative service in the store. Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories.
Are you ready to put your analytical mind to work in the world of fashion?
Find your place in a fast-moving environment where your ability to analyse sales figures, your love for routines and follow ups and your administrational knowledge in store will help to maximise selling opportunities and promote & Other Stories as a global brand. We are offering a job where every day is a challenge, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.
Your responsibilities
The job of a Cash Office Responsible comes with a wide range of responsibilities and lots of rewards. Your to-do list includes:
Ensuring the store adheres to the company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses.
Completing all cash handling and accounting requirements in a secure, accurate and timely manner
Adapting to any new policy or procedure changes and communicate to colleagues
Preparing the cash points with correct floats, stationary and perform required cash lifts and you ensure that the end of day routines are supported
Keeping a tidy and organised back of house, following safety and security requirements and partners up with the Store Manager to ensure the store\\xe2\\x80\\x99s compliance with all cash office routines for & Other Stories audit
Ensuring that the whole team is up to date and well trained with relevant news and changes
Analysing and communicating all-important KPI\\xe2\\x80\\x99s for the store performance such as conversation rate, customer satisfaction etc.
Providing excellent direct and indirect customer service according to & Other Stories standards on the sales floor, in the fitting room and at the cash point
Qualifications
You have previous in-Store admin experience and an inspirational and motivating leadership approach who works well in an ever-changing environment where customer service is key. Analytical and proactive talent, a cost-conscious mind-set and the ability to interpret numbers is a must. You train and inform employees about routines for cash office, cash desk and security as well as handling payroll calculations. You set an example with a straightforward communication skill and ability to create an open atmosphere that allows the group of creatives to grow. Basic computer knowledge is required, and English is a necessity.
Your skills:
Just like everyone at & Other Stories, we believe you are a sales driven, social, open and ambitious team player full of drive and optimism. Your personal qualities should also include:
A knowledge and interest in routines and procedures.
A strong understanding of the importance of health and safety routines.
Drive and ambition and the ability to work on your own initiative.
The ability to maintain focus and handle the pressure of a busy day.
The ability to organise, plan and prioritise in order to maximize selling opportunities.
The ability to communicate in a clear and convincing manner.
A positive attitude, and a willingness to learn and improve.