\\n You have a passion for all kind of Business processes within a company and you love to bring processes to the next level? Join our dynamic team as a Business Process Analyst and make a significant impact on our operational efficiency.

You have a deep understanding of the entire corporate value chain as well as the business interrelationships and are passionate about a wide range of topics with the aim of optimizing existing processes. Collaborate closely with our Management to streamline processes, drive automation, and enhance productivity, all while enjoying a hands-on approach to optimizing our business! You will report directly to the CFO.

YOUR TASKS AND RESPONSIBILITIES

• Review and evaluate processes to identify potential of optimization within the entire corporate value chain with the focus on streamlining processes, drive automation and promoting simplified cross team collaboration. Processes range from customer onboarding processes and account management to service quality and operational fulfillment.
• Analyze data, workflows, and systems to identify opportunities for automation and process optimization.
• Drive initiatives to automate and streamline business processes, leveraging the latest technologies.
• Collaborate closely with responsible team members of the areas of focus to understand their needs and challenges and develop tailor-made solution to improve daily business processes.
• Implement defined process improvement together with the line management.
• Monitor and measure the impact of process improvements, providing regular reports to the management team.

WHO YOU ARE

• Experience in consulting: 3-5 years with a large consulting firm: structural thinking, problem solving and understanding basics of businesses.
• Strong analytical skills with the ability to dissect complex problems and develop effective solutions.
• Adept at understanding department-specific challenges and finding tailored solutions
• Knowledge of process automation tools and methodologies.
• Exceptional communication skills and empathy in an intercultural environment
• Tech skills: You are very comfortable with PowerPoint, Excel etc
• Language skills: English is a must, German or French a plus.
• Hands-on mentality: You identify optimization potential everywhere and increase FELFEL\\\'s efficiency
• Non-smoker: You never smell like cigarettes and don\\\'t smoke during the day: FELFEL is about healthy living.
• EU/EFTA or Swiss work permit.

OUR BENEFITS

• Lots of delicious food, we make all your gastronomic dreams come true...
• High-quality coffee and tea, thanks to Gavetti, one of the most innovative coffee machines in the office.
• 5 weeks of holiday per year.
• Two entire weeks working remote from anywhere!
• A birthday retreat to take a half day off to enjoy your birthday.
• We pay for the half-fare card to encourage employees to use public transport.
• Newly minted parents receive 16 resp. 3 weeks of fully paid parental leave from us. Additionally, we support the return to work by making a generous financial contribution until the child reaches kindergarden age.
• We organize a variety of events as the well-known FELFEL Summer-outing.

If this sounds like the job for you, then APPLY NOW, we are looking forward to hearing from you!

MORE ABOUT US

FELFEL is a family-owned, multi award winning company that has been revolutionizing the way people eat at the office within Switzerland since 2014. From more than 900 FELFEL fridges, employees enjoy sustainable and healthy food every day, with an ever changing seasonal menu.

In 2021 we also launched Gavetti, the first smart coffee machine for offices to enable all employees to enjoy a barista coffee in the office, at any time of the day. In 2024, FELFEL is also launching its services in New York City.

As you can already imagine... at FELFEL we are all about good food, delicious coffee and excellent company. Join our journey!

Start: As soon as possible

Employment level: 100%

Location: Z\\xc3\\xbcrich Wiedikon\\n \\n \\n \\n \\n \\n

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